Please let the supplier know and show them your confirmation email. Some activity/tour providers will require you have the voucher present upon check-in, so please double check prior to arriving to the activity.
Articles in this section
- My reservation includes a voucher, what should I do?
- What should I do if I've left my voucher behind?
- I'd like to contact the activity provider but cannot find their contact information, can you help?
- How do I get a refund?
- It looks like the supplier does not have availability, what can I do?
- How do I cancel a reservation?
- I don't recognize this charge on my statement - what is OnceThere?